The Challenges and Opportunity of Revenue Operations
“cross-departmental between customer service, finance, sales, marketing, I’m the grease that gets everything going.”
About The Guest
Frederik is a Revenue Operations Analyst at Pixelz, where he works with diverse data sources to improve the productivity of the sales and service teams. Frederik has several years of experience in this capacity, with a Bachelor’s Degree in Marketing and Communications and a Master’s degree in Business from Aarhus University, Netherlands.
Pixelz, based in the Netherlands, provides photo touch-up services for a variety of eCommerce businesses. Founded in 1999 by three Danish entrepreneurs who grew tired of running into the same frustrating problem of post-production processing, they started Pixelz to address this problem. Today, Pixelz provides photo touch-up services to hundreds of eCommerce sites, processing thousands of images a day.
What We Cover
Every business focuses on improving sales by understanding its ideal customer profile and increasing conversion rate but is often challenged by not using the correct data.
Despite access to a variety of software tools and a collaborative team, sales productivity is impacted when data intelligence is not available to the right person at the right time.
In this inaugural episode, Frederik shares a day in the life of revops at Pixelz. He speaks to the key challenges that he faced to connect product usage data with CRM data for his customer-facing teams. Frederik provides shares the tools and technologies that he uses to address these challenges, and how he delivers actionable insights to the sales and service teams at Pixelz to accelerate revenue.
What You Will Learn
A day in the life of a revenue operations analyst
The challenge of connecting and orchestrating data
The secret sauce to Pixelz’s rapid growth
Pixelz experience working with Immersa’s Early Adopter program