Palo Alto, CA

Featured Event: Bringing Pre-Sales Under The CS Team

Event Date: April 6th, 2023
Time: 10.00am PST – 11.00am PST
Duration: 1 hr

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If your sales team reported to CS, what would happen?

How would that influence your customer journey? The handoff? That value the customer receives?

Tushar Bansal has done just that. His presales motion reports to the Customer Success team, in an effort to build a unified customer journey from start to finish.

Tushar will talk through why he structured his team this way, the benefits he’s seen from the decision, as well as the challenges it brings. 

Come learn about Tushar’s unique structure, and bring questions to get his thoughts on your own team!


Tushar Bansal
VP, Presales, Customer Success & Professional Services @ Heap
Aseem Chandra
Co-founder & CEO @ Immersa

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